Support / FAQ *

Where can I purchase Istanbul Mehmet Cymbals?

Please check out the dealer search engine at the web site. If we don't have a dealer in your country please ask your favorite drum store about Istanbul mehmet Cymbals.

How can I get the latest catalog?

You can download the latest catalog in pdf version directly from the web site. Also check the authorised dealers for hard copy.

What is the warranty on my Istanbul Mehmet Cymbals?

All Istanbul Mehmet Cymbals have Limited One Year warranty. Please click here for detailed information about warrant and cymbal care.

I believe I have a defective item, what should I do?

Please contact with the store that you purchased the cymbal.

How can I apply for an endorsement?

Please click here for endorsement application.

I'm going to visit Istanbul/Turkey can I buy direct from Istanbul Mehmet Cymbals Factory?

Although we would like to be able to facilitate requests like this, unfortunately most of the time we can't. Our manufacturing plant is not set up for visits like this. It does happen from time to time under special circumstances but not often.

Does Istanbul Mehmet Cymbals make custom cymbals?

Sorry but not for consumers. We do custom orders for our distributors.